Registered Care Manager Keeley Riley is clear, focused and driven to protect our clients who are at the heart of our service.
For Keeley, care is personal. She joined the care sector after experiencing first hand the care and support that her husband received over 18 months whilst being treated for lymphoma.
Keeley worked for a company where she carried out a similar role, and came to Respectful Care after hearing about our fantastic standards.
She is proof that with drive and ambition, people can progress their careers at Respectful Care. She began her career as a client team leader, progressed to office team leader, regional development manager and now registered care manager.
Keeley has spent ten years in the care sector and proudly holds an NVQ Level 5 in Adult Health and Social Care
Eloise has 10 years’ experience of working in the care industry and truly embeds her passion, knowledge and excellence into everything she does.
Eloise joined Respectful Care in 2018 and has held various positions, including Care and Support Worker, Mentor and Client Relationship Manager.
Eloise’s resilience to challenges and barriers, and a passion for overcoming these for her clients made her the perfect candidate for our Deputy Manager Role. Eloise leads by an impeccable example.
Care is Eloise’s Passion, and strongly believes, everyone has the right to truly personalised care within their own home.
COVID-19 has understandably magnified the need for Mental Health and Well-Being support, therefore with Sally’s career pathway and wealth of experience in the mental health sector, made her the perfect person to become Respectful Care’s first Welfare Liaison and Mental Health First Aider. This in addition to her kind, understanding, empathic nature makes her invaluable to both staff and clients throughout their journey at Respectful Care.
Sally also applies her supportive nature and qualification into her Recruitment role, ensuring newly recruitment staff are given the best possible start, whilst also ensuring safe recruitment by only selecting candidates that express a passion for caring.
Sally says - “The care staff are the unsung heroes of the care sector, and they inspire me daily by providing care and support to those that are the most vulnerable in our community. It’s an emotional but rewarding role and it takes a special kind of person to deliver this in a professional role. Throughout the pandemic, they have all delivered the support to others and at times putting their own needs last. This role is to give the care workers the opportunity to speak about how they are feeling and support them with their needs”
Branka is a fountain of knowledge in the world of care and oozes experience which she applies into her team along with a compassionate heart.
Branka has worked in the care industry since 2004 with differing roles starting as a care and support worker, to becoming a Registered Branch Manager for 8 years. Branka joined Respectful Care in September 2019 and hasn’t looked back since.
Branka says "After all these years in the care industry I have finally found a company who puts their clients at the centre, always. Nothing is ever too much. I genuinely love my job, our clients and my colleagues".
Jade joined Respectful Care in December 2019 as a Care and Support Worker. Jade has worked in the care industry for 7 years and proudly holds a Level 3 Health and Social Care qualification. Jade has a strong passion for care, putting her clients at the heart of everything she does.
Jade’s passion and enthusiasm made her the perfect candidate to progress within the company and soon within her caring role, was promoted to Staff Mentor. In January 2021 Jade was appointed Client Team Leader as this was an ideal fit for her passion and dedication, in ensuring the clients are at the centre of their care and best outcomes met.
Jade says “I want to be able to give our clients a personal experience all the way through their journey with respectful care. Knowing that you have someone to reach out to gives it that personal touch, from doing the rota’s all the way to doing client assessments and reviews for the area. I would love for staff to feel confident that they can come to me to get the support they need with their rota’s and any client concerns. I will be there to support all the way.”
Shannon’s calming nature and mature attitude are what makes her a wonderful asset to our Client Relationship Manager team.
Shannon started working in the care industry from leaving school and hasn’t looked back since. Joining Respectful Care in 2021 with a wide range of experience and knowledge has enabled her to build strong relationships with both clients and staff within her team.
Shannon says “The most important aspect of the Client Relationship Manager role for me is building trusting relationships with clients and their families, knowing they can reach out for my support at any time. Seeing clients happy and comfortable with their care package is my priority."
Grace is an standing example of what the Client Relationship Manager role was designed to do – strive for the best possible outcome of those we support. Grace’s partnership working with health professionals including occupational therapists is impeccable, always promoting positive outcomes.
Grace has been part of the Respectful Care family for 3 years and after showing her outstanding passion and dedication to making a difference in people’s lives, has quickly progressed to her current role.
Grace says “I work extremely close with the clients and families within my team, to ensure they receive the support they need. I pride my skills on having the courage to advocate on behalf of our clients and will always source support from other agencies, making their lives as comfortable and happy, as possible.”
Hari is our newest Client Relationship Manager and has quickly proven that building relationships with our clients is the most important thing.
Hari joined Respectful Care, following a previous care role and understating the need for person-centred care. Hari has worked in different sectors; however, care is where his heart is and since working in care Hari doesn’t see himself doing anything else.
Hari says “having a job that makes a difference is why I get up every day. The Client relationship Manager role allows me to do just that, there is nothing quite like seeing a smile on a clients face."