Stacey has worked in the care sector for the past 15 years, predominantly in the NHS with people who experience mental health issues and complex needs as well as people with learning disabilities and physical illnesses. Stacey has gained a wealth of knowledge in this field and more latterly in her role as care manager Stacey is able to bring to the team a significant amount of clinical background to help clients and their family’s achieve the best outcome with them at the center of their care.
Stacey has worked with staff of all levels throughout her career and knows that good leadership is key to a happy and productive workforce. Stacey believes in providing the best experience to clients, families, carers and staff to ensure we are delivering gold standard care. Stacey strongly believes that people should receive support in their own familiar surroundings and is passionate about keeping people at home should this be their wish.
Stacey is currently completing her NVQ level 5 qualification in Health and Social Care. Stacey is passionate about investing heavily in supporting all the staff to improve their own knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards.
Nichola Delton started her working career doing a variety of roles that were all customer focused. She started working as a care worker 21 years ago and has been in the industry ever since. Nichola has worked in both residential and domiciliary settings, although has spent most of her time involved in caring for people in the community. She is passionate about caring and supporting people in their own surroundings at their own pace. She has held various roles, spending the past 17 years within management teams.
Nichola has worked for other local care companies but was impressed by how driven Respectful Care’s company are and how they strive to employ qualified, experienced but more importantly caring staff to provide a high-quality care service.
The clients have a choice not only about how and when their care is delivered but also about who provides it. Nichola has found that there are many people in the community recommending the Respectful Care service and who are actually happy to wait for our service to start to get the high-quality care they want and deserve. Nichola is extremely proud to be part of such an outstanding team!
Nichola has gained many qualifications including, NVQ level 3 in Management, NVQ 4 in Health and Social Care and leadership and Management for Care services.
Lorna is our Care Coordinator. Lorna is the person who ensures the clients have the correct logistical care and support they need at the times they choose, and with the carers of their choice and preference, providing continuity at all times. Lorna also has responsibility for the staff rota’s, ensuring the staff get the correct number of hours each week but also have a healthy work life balance.
Care was always something Lorna wanted to do as she started to support her parents when they became unwell. Lorna was introduced to the company with a friend 4 years ago initially joining as a care and support worker. During this time Lorna progressed to the role of Mentor (Senior Carer) which meant she had added responsibility for training and mentoring new and existing staff.
Lorna strives to be the best she can and helps others to do the same. These qualities as well as Lorna’s passion and dedication have helped Lorna to progress internally within the company to a more senior management role. Lorna has worked in care for many years but states she has never been happier!
Lorna holds a Level 2 NVQ Qualification in Health and Social Care and will continue her professional development into achieving her Level 3 qualification.