Rotherham branch expands offices following rapid growth post-lockdown

Respectful Care Rotherham, part of the Respectful Care Group, which has 5 branches across the East Midlands, has moved to new offices following a surge in growth and new enquiries.

Over the last six months, Respectful Care Rotherham has seen a significant increase in carer’s hours, with the figures almost doubling throughout the latter half of the pandemic.

With an increase in demand and preference for home care rather than residential during the COVID-19 era, Rotherham has taken much-needed steps towards expansion, including but not limited to new staff hires, larger offices and improved spaces and facilities for training.

Their staff count now stands at an impressive 37 workers, with the management team acknowledging that more hires were required to fit the increased demand. As hours increased from 420 to a staggering 800, Respectful Care management, who are passionate about supporting every member of the team, hoped the decision to hire more staff would lessen the strain, enabling them to continue to deliver a professional, personalised service to their 39 clients.

Discussing the expansion, Gavin Feetham, the managing director of Respectful Care Rotherham, said: “We felt that due to the increased demand for home care services as a consequence of the pandemic, we needed to hire more staff and expand our offices.

We didn’t want the significant increase in hours to have a detrimental impact on current staff, so we decided to hire new individuals. As we are passionate about supporting and empowering all of our team, hiring new staff means sharing the hours, workload and labour, ultimately enabling us to continue delivering personalised, empathetic service to our clients.

To accommodate the increase of clients and staff members, we recognised a need to move to bigger offices. After such a trying time for our industry, moving to a bigger office is such an exciting development for us. We can’t wait to make it our own, and to create new and improved spaces to be utilised for staff training and community events alike," Gavin concluded.

Innovative ideas to improve their space and facilities for training additionally extend to community-based projects, with Respectful Care Rotherham hoping to create a safe, communal space for service users to come in and meet. This will be established in a bid to create a social community for the elderly, with activities such as coffee mornings, afternoon teas and fundraising events being hosted to establish friendships, boost morale and raise money for good causes.

Following further exciting growth across Respectful Care, the group's Chesterfield branch will also be moving into bigger premises in the coming weeks.